Privacy Policy

Disclaimer

General Information:
The information provided on our website, promotional materials, and other communications is for general informational purposes only. While we aim to ensure that all information is accurate and up to date, Gopal Giri Pty Ltd makes no warranties or representations of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability of the products and services offered. Any reliance you place on such information is strictly at your own risk.

Customization and Product Origin:
Our lounges are customizable to meet your specific needs. While we offer Australian-made products, not all materials or components are sourced within Australia. For details on the origin of specific products, please contact our team.

Local Warranty:
All our products are covered by a local warranty, which applies to manufacturing defects under normal use. The warranty terms may vary depending on the specific product. Please refer to the warranty information provided at the time of purchase for detailed terms and conditions.

Visual Representation:
Images and descriptions of our products on our website or in other marketing materials are intended to be as accurate as possible. However, due to variations in display settings and the handcrafted nature of our furniture, actual products may vary slightly in color, size, and appearance.

Limitation of Liability:
To the maximum extent permitted by Australian law, Gopal Giri Pty Ltd will not be liable for any direct, indirect, incidental, or consequential damages resulting from the use or inability to use our products or services. This includes but is not limited to loss of profits, data, or other intangible losses.

Privacy Policy

Introduction:
Gopal Giri Pty Ltd values your privacy and is committed to protecting your personal information in compliance with the Australian Privacy Principles (APPs) under the Privacy Act 1988. This Privacy Policy outlines how we collect, use, store, and disclose your personal information.

Information We Collect:

  • Personal Information: We may collect personal information such as your name, contact details, shipping address, and payment information when you make a purchase, sign up for our newsletter, or contact us.
  • Non-Personal Information: We may also collect non-personal information, such as your IP address, browser type, and browsing behaviour on our website, to improve our services and enhance your user experience.

How We Use Your Information:

  • To process and deliver your orders.
  • To communicate with you about your purchases, inquiries, and promotions.
  • To enhance our products, services, and website functionality.
  • To comply with legal obligations and prevent fraudulent activities.

Data Security:
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, or disclosure. Despite these efforts, no data transmission over the internet or electronic storage method is 100% secure, and we cannot guarantee absolute security.

Third-Party Services:
We may share your information with trusted third-party service providers, such as payment processors and delivery companies, solely to facilitate our services. These providers are required to handle your information securely and only for the purposes specified by us.

Cookies and Tracking Technologies:
We use cookies and similar tracking technologies to collect non-personal information and enhance your experience on our website. You can manage your cookie preferences through your browser settings, but disabling cookies may affect the functionality of our site.

Your Rights:
Under Australian law, you have the right to access, correct, or request the deletion of your personal information. To exercise these rights, please contact us at info@theloungehub.com.au

Changes to This Policy:
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. Your continued use of our services after such changes constitutes acceptance of the revised policy.

Contact Us:
If you have any questions or concerns about this Privacy Policy, please contact us at info@theloungehub.com.au